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Frequently Asked Questions

Search the FAQ for
Login/Username/Password/Email
Common questions about login issues.

  1. How do I login?

  2. How do I retrieve my forgotten password?

  3. How do I retrieve my forgotten username?

  4. How do I change my username, password, or email address?




Answers

How do I login?

You may login here. The login link is also available at the top of every page where you see "Owner's Space".

If you are having trouble logging in, please visit our login troubleshooting page.

Last Updated on Monday, June 09, 2003   -   Top   -   FAQ Home



How do I retrieve my forgotten password?

If you know your username, our server can automatically email you your password. Please visit our login troubleshooting page.

Last Updated on Monday, June 09, 2003   -   Top   -   FAQ Home



How do I retrieve my forgotten username?

If you know your email address on file, our server can automatically email you your username. Please visit our login troubleshooting page.

Last Updated on Monday, June 09, 2003   -   Top   -   FAQ Home



How do I change my username, password, or email address?

You must login to your account to do all of these tasks. Once logged in:
  • To change your password, click on "Owner's Space", then click on "Change Password" in the "Account Management" section, or click here.
  • To change your email, click on "Owner's Space", then click on "Change Email" in the "Account Management" section, or click here.
  • To change your username, login then click the "Support" link at the top. Please submit your request and we will process the request within 2 business days. You must be logged in before you submit the request.


Last Updated on Friday, April 16, 2004   -   Top   -   FAQ Home


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